Operations Management

Subject: 2023/2024 - 1S

Programmes

Hours Effectively Taught

GCI1

Aims, Skills and Learning Outcomes

Descriptive Summary of the curricular unit
Scientific principles of management of the operations required to produce the goods and services provided by an organization will be given. The specific operations management in what way the company will use its production and service capabilities to ensure the sustainability of the company's overall strategy. Planning and Control of Operations associated with the supply chain, information system, and logistics, taking into account the basic principles of LEAN Manufacturing and the most appropriate tools to the Factory Layout, guarantee a better understanding of the transformation systems and services used by organizations. The most current knowledge on the success of the operations management of the largest manufacturing and service organizations.

Objectives and learning outcomes
- Provide Operations Management knowledge to identify techniques and modern methods of solving production problems and establishing compatible goals with organizational strategy;
- Strengthen the scientific and technical expertise on planning the short and medium term;
- Develop cognitive skills about LEAN thinking, the supply chain management, and service management;
- To enable students to rationalize the use of resources of organizations;

Skills to develop
- Design operations management systems in an integrated production process
- Diagnose and solve operations management problems
- Identify the constraints of a production system
- Implement corrections in terms of operations management
- Apply the knowledge on optimizing existing production systems
- Select and use methods and techniques of operations management for problem solving

Programme

1. The components of operations management
2. Operations management in business strategy
3. Operations planning and control (MRP, JIT and OPT)
4. Lean manufacturing thinking
5. Quality in Operations Management
6. The Layout of Operations Systems)
7. Supply Chain Management (SCM)
8. Industrial maintenance and operations management
9. Information systems and evaluation of operations management and services
10. The "Global Compact" and the coherence of Operations and Production Management

Demonstration of the syllabus coherence with the curricular unit's learning objectives

The UC is structured in 9 integrated and fundamental themes in the Operations Management of companies and other organizations, starting with the identification of the components of the GO and its connection to the business strategy. It is considered the structuring and guarantee instruments of planning and control of operations, using the latest methodologies of lean manufacturing, jit, kanban and kayzen. Organizational layout methods are worked on, in a perspective of the implementation of quality systems. A special study of the Supply Chain Management and its components as a core structure of the Value Chain of organizations and Companies is made, while taking into account the issues of handling information systems and assessing operations management.

Main literature

Supplementary Bibliography

Learning Methods

Theoretical-practical classes will be used to present and discuss the concepts, methodologies, and techniques of operations management, planning, supply chain management, performance evaluation of operations and implementation of the management information system. The concepts and techniques will be exemplified through problem-solving and case analysis.
The methodology of teaching/learning is based on the deepening of theoretical concepts, illustrated through the approach of practical cases on the various themes of Operations Management in the context of the classroom. Learning is consolidated through individual study and will be applied in the resolution and defense of practical cases. For this purpose, specific software programs will be used in the market and theoretical expositions using the data show. It will also be encouraged the preparation of reports of an oral presentation of the results obtained in a simulated context of meetings of company management.

Assessment Components

Avaliação distribuída com exame final

Assessment Components

Continuous Assessment

Final Exam

Individual Examination: 100%

Demonstration of the coherence between the teaching methodologies and the learning outcomes

The UC is structured in 8 integrated and fundamental themes in the Operations Management of companies and other organizations, starting with the identification of the components of the GO and its connection to the business strategy. It is considered the structuring and guarantee instruments of planning and control of operations, using the latest methodologies of lean manufacturing, jit, kanban and kayzen. Organizational layout methods are worked on, in a perspective of the implementation of quality systems. A special study of the Supply Chain Management and its components as a core structure of the Value Chain of organizations and Companies is made, while taking into account the issues of handling information systems and assessing operations management.