ISAG's commitment to excellence has shaped its quality policy around a continuous quest to improve the services offered and to promote good practices.
Our central objective is to structure and promote a progressive training offer, boosting our reputation and competitiveness in polytechnic higher education. We embrace the idea of continuous improvement, maintaining standards of excellence in all areas.
Our team is deeply involved in quality management, aligning it with our institutional mission and strategic axes. This integrated approach guarantees the coherence and effectiveness of our actions, solidifying our commitment to educational excellence and the success of our students.
At ISAG, quality monitoring and evaluation are carried out systematically and rigorously. We use a variety of methods, such as internal and external evaluations, student feedback, analysis of performance indicators and regular process reviews. Through these practices, we identify areas for improvement, assess progress against established objectives and ensure the effectiveness of quality policies and procedures. This approach allows us to continually adjust our practices to ensure excellence in all aspects of the education and services we offer.
ISAG's quality policy, in its definition, implementation, monitoring and evaluation, is based on a commitment to improving the quality of the services provided, promoting good practices that raise performance levels. Taking into account the strategic guidelines, ISAG's quality policy defines the following commitments and supports:
- To structure and promote a training offer of a progressive level, aiming for a position of excellence and reinforcing notoriety and competitiveness in polytechnic higher education;
- To guarantee the process of continuous improvement in order to achieve and sustain performance levels of excellence;
- Ensure that the management bodies and services involved in quality management are held accountable for improving quality in the different areas that implement the institutional mission and its strategic axes;
- Create a structure - teaching and non-teaching staff - responsible for quality management in the institution in general and, in particular, involve the management bodies in order to guarantee the coherence of the actions taken in this area.
- Guarantee and ensure adequate conditions for the active participation of the academic community and other interested parties in the processes of analysis, discussion, reflection and debate on the performance achieved and the prospects for continuous improvement of the training offer, scientific and research capacities and internationalization;
- Ensuring that information on ISAG's quality improvement policy and processes is disseminated to the entire academic community and other external stakeholders;
- Promoting the implementation, review and regular updating of ISAG's QIS, based on the standards and benchmarks adopted at national and European level.
